Snow Pad

FAQ

Who can benefit from Snow Pad

Snow Pad is ideal for visually impaired individuals seeking a customisable electronic magnifier application on a tablet, with the added capability to view objects from a distance. This includes students at school, working individuals or even people at home.

Where can I use Snow Pad?

The Snow Pad’s portability allows you to use it wherever you go. For instance, at school, at home, in the office, at the bar, in the library, in the museum, in a conference, etc.

Which iPad/tablet can be used to connect with Snow Pad?

The Snow Pad is currently compatible with iOS 16 or higher, Xiaomi 6 Pro, Samsung Galaxy Tab S9 FE and Galaxy Tab S10 FE.

Can I connect Snow Pad with my cellphone?

No, you are not able to connect the Snow Pad with your cellphone.

If I have more than one iPad, can I use any of them with Snow Pad?

Yes, just download the application onto your device and connect any of them with Snow Pad as needed.

Why doesn’t Snow Pad include a screen/built-in tablet?

Snow Pad aims at saving cost for customers. A majority of low vision individuals use iPads or tablets nowadays. When choosing Snow Pad, they will avoid extra payment on another screen/tablet. Meanwhile, they will optimise the benefit of their personal iPads/tablets.

Does Snow Pad provide battery charging to iPad?

Only in the circumstance of Snow Pad being fully charged and the adapter being plugged in will the iPad/tablet connected with Snow Pad start to be charged. This means the Snow Pad adapter won’t charge the Snow Pad and the iPad/tablet simultaneously. By default, it will first charge the Snow Pad. If you are in a rush, please charge the iPad separately with its own adapter or with a power bank. To make sure both of the Snow Pad and the tablet are fully charged in the morning, it is a good idea to charge them at night before going to the bed.

Can I keep my iPad/tablet on the Snow Pad when I fold it up and pack it into the bag?

Yes, you can.

Is the Snow Pad heavy for on-the-go use?

The Snow Pad is about 2.4kg excluding the iPad/tablet. This makes it lightweight and convenient for on-the-go use.

Does the Snow Pad come with OCR/text-to-speech functionality?

Yes, Snow Pad supports OCR/text-to-speech. There are 20 languages available.

Will the application automatically update from time to time?

No. There is a pop-up that will remind you of updates for your confirmation. You can decide to update it or not.

Can I use Snow Pad when there is no internet connection?

Yes, Snow Pad works offline.

Does Snow Pad have voice commands?

Yes, Snow Pad provides voice commands. It can be deactivated in the settings if you don’t need it.

Does Snow Pad come with a carry bag?

Yes, it comes with a customised bag that enables easy carrying when on the move.

Can I use the application without the Snow Pad?

No. In this case, you will get a notification that says “please connect with Snow Pad”.

How do I download the Snow Pad app?

You can download the Snow Pad app by scanning the QR code below that matches your device: